Ensuring Artwork Safely Reaches Your Doorstep
At ObtainArt, we prioritize the security and satisfaction of our valued art buyers through our comprehensive Purchase Protection. Our commitment is to guarantee that the artwork you purchase reaches your doorstep safely and securely. Here’s how our process works to ensure a smooth and worry-free art-buying experience.
How it Works
1. Seamless Purchase Process
When you find a painting you love on ObtainArt, the journey to ownership is straightforward. By clicking the “Buy Now” button, you’ll be seamlessly directed to the checkout page. There, you can securely fill out your billing and shipping information, completing your purchase using a credit card or PayPal. Your transaction is handled with the utmost security to provide you with peace of mind.
2. Direct Shipping from Artist’s Studio
Upon confirming your order, the artist is promptly notified, and they take charge of shipping your chosen artwork directly from their studio. A tracking number is provided to you, allowing you to monitor the delivery status and anticipate its arrival.
3. Purchase Protection
At ObtainArt, we care about getting your artwork to you safely. We only release the artist’s payment once your artwork is confirmed to have been delivered with a tracking number. This ensures that you receive your artwork securely before the artist gets paid. Your satisfaction and the safe delivery of your chosen piece are our main concerns. If, for any reason, your artwork doesn’t reach you, we’ll refund the full amount you paid. We’re committed to providing you with a reliable and transparent art-buying experience.
Transparency and Trust
In essence, ObtainArt’s Purchase Protection is crafted to guarantee a smooth and secure experience from the moment you choose a painting to its safe delivery. Our commitment revolves around prioritizing the satisfaction of both buyers and artists, cultivating an art community grounded in trust, transparency, and the sheer delight of integrating extraordinary artwork into your life. For any inquiries, feel free to contact our support team, and we’ll gladly assist you.