Selling your artwork on our platform is a straightforward process designed to ensure a seamless experience for both artists and buyers.
Receive Orders Directly
When someone purchases your artwork, you’ll find the order details right in your account, along with the customer’s shipping address. You’re in charge of packing and sending out the artwork to the buyer. Please take extra care with the packaging, and be sure to use a shipping method with tracking.
Remember to share the tracking number with both the customer and us here at ObtainArt. It’s really important for ensuring the artwork reaches the customer safely. You can easily provide the tracking information on this page: Tracking Number Submission Form
Delivery Confirmation & Payout Process
Once the delivery is successfully made and confirmed through the tracking number, ObtainArt will initiate the payout process. Artists receive 80% of the artwork’s price, acknowledging the talent and effort you put into creating unique pieces.
Returns and Refunds
In the unlikely event that a customer wants to return the artwork, they will reach out directly to you as the artist. ObtainArt respects and values the direct relationship between the artist and the buyer. We do not intervene in the return process, leaving the communication and resolution to you. If a return is initiated and completed, ObtainArt will reimburse you the 20% commission fee. This ensures that artists can refund the full amount to the buyer, maintaining transparency and fairness for all parties involved.
Important Points:
- Tracking Number: Always include a tracking number with your shipments for transparency and to verify delivery.
- 80/20 Payout Split: Upon confirmation of the artwork’s delivery, ObtainArt will release the funds to you. You’ll receive 80% of the sale amount.
- Direct Communication for Returns: In the event of a customer wanting to return artwork, they will contact the artist directly. ObtainArt will reimburse you the 20% commission fee. ObtainArt does not intervene in return processes, fostering direct communication between buyers and artists for efficient resolution.
By following these straightforward steps, you can maximize your artistic reach, engage with buyers directly, and benefit from ObtainArt’s secure and transparent selling platform. Feel free to contact us at any time if you have any questions or need assistance along the way. Happy selling!